Silicone Pressure Mats on the worktop contributes significantly to the printing result. Due to the meanwhile very varied printing possibilities you get different results with hard or softer silicone rubber layers. As we do not glue our pads to the worktops, the silicone rubber can also be exchanged for another at any time. A medium-hard one is delivered as standard. However, you can also order a soft and a hard silicone rubber from us.
Please call the Transfer Printing Solutions team on 01143 216596 for further information and to arrange the return or refund of goods.
Our 30-day returns policy means that, you can return to us any unopened and unused goods providing they are in original unused condition within 30 days of the date you received the item. Provided the goods are unopened (with any seals and shrink-wrap intact) we will issue a refund or send a replacement product.
We can only accept the return of opened items if they are faulty or incorrect. We are unable to exchange items that are not damaged, defective or incorrect.
Cancellations of any order must be processed before the goods have reached the shipping stage or have left our warehouse. Once they have been processed for shipping a restocking charge of 10% may be incurred for cancelled orders.
